Welcome to the City of Killeen's Online Utility Payment SystemWhen you log into your utility account you can:
- Make a Payment
- View Billing and Payment History
- Set up and Manage Automatic Payment
- Update your Contact Information
If you have not created an online account, please select Create New User in the top right corner.
You can also make a One-Time Payment without logging into your Utility Account by selecting One Time Payment on the left menu
For assistance please contact the Utility Collections office at (254)-501-7800 or email firstname.lastname@example.org
A processing fee of $2.00 is added to all on-line accounts; however, if your bill is under $40.00 you may pay a lower fee by paying your bill at the Utility Collections office at 210 W Ave C. You can also pay your bill in person with cash and no fee will be assessed. If you continue with on-line payment you accept paying the $2.00 processing fee.
Payments received after 5:00 p.m Central Standard Time will be posted on the next business day. Weekend and holiday payments will be posted on the next regular business day. Retain confirmation as your receipt.Take precaution not to enter duplicate payments. The City is not responsible for charges, fees, etc. that occur as a result of mistaken or duplicate payments.
The system is unable to accept payments between the hours of 1:00-4:00 a.m. Central Standard Time (CST) due to daily system maintenance. Please do not attempt to post payments during these hours.